This strategic move highlights eCollect’s central role in advancing Intrum’s transformation into a more tech-driven organization. It aligns with the industry’s overarching trend of shifting focus towards engaging customers in the early stages of the payment process, representing a considerable milestone for eCollect.
Companies across the credit management services industry are increasingly seeking to move towards the earlier stages of the value chain in order to address customers earlier in the payment process and to act more proactively in the early collection stages. Against this background, Intrum has advanced its position by acquiring eCollect, an important complement to the Intrum platform.
eCollect is an innovative technology company and provider of comprehensive, fully digital invoicing and early collection services. Equipped with its in-house developed payment platform, eCollect’s mission is to plug the gap in digital invoicing capability in order to ensure business liquidity and help customers pay open claims, all while preserving a good relationship with the client.
The acquisition brings not only eCollect’s excellent and leading-edge service offering but also its extensive and well-developed client base which Intrum will be able to leverage and synergise with its existing client base.
“We are delighted to join forces with Intrum and are excited to bring our tech platform and its services into the Intrum environment. Combining our technological prowess with Intrum’s expansive resources and expertise unfolds an array of opportunities. As the entire industry is experiencing an upstream shift in the value chain, from collections to invoicing, we will together be better positioned to address this gradual yet important movement in the market,” said Marc Schillinger, CEO of eCollect.
eCollect will support Intrum’s efforts in broadening its offering towards invoicing services. By increasing the digital and technological maturity of Intrum’s service offering, the company will be able to provide its customers and clients with more frictionless and hassle-free invoicing and digital reminder services – characterised by an increased degree of personalisation. The acquisition underpins the strategic ambition to transform the company into a more tech-driven organisation.
eCollect participated in Venture Leaders Fintech in 2020. “If you need to do a litmus test of a market by engaging with potential customers or connect with local investors to access their network, Venture Leaders is the right program which can give you tangible results in just one week!”, said Marc.
