End-to-end receivables management
Online pre-legal & legal collection
Purchase of debt portfolios
How do I get a refund for overpayments? Any overpayments made to eCollect by you when settling a debt collection claim will of course be refunded to you. Simply contact us and provide us with your bank details in writing or via email.
How will I be reimbursed by eCollect AG for overpayments? You have settled an open claim with eCollect AG. In doing so, you have paid more than requested by mistake or you have simply forgotten to close the standing order at your bank in time.