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Invoicing + Payment Reminders
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Pre-legal Collection
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Legal Collection
Digital-first Pre-Legal Debt Collection Approach
Our pre-legal debt collection processes benefit the creditor by recovering the debt but also create a better experience for the customer, who can easily settle the open claim in a swift and efficient manner.
Our FinTech Debt Collection Service
Cross-channel tailored communication for effective debt collection across countries and cultures
Handles multiple languages, currencies, and legal jurisdictions for seamless communication with diverse customers.
Real-time user-friendly collection portal for monitoring and tracking debt recovery progress
Enhances the customer experience with swift and efficient debt settlement
Ideal solution for businesses operating internationally to manage debt collection efforts
Cross-border debt collection in different countries and currencies with one API integration.
Comprehensive creditor portal
The portal enables you to monitor the invoice to cash process and provides real-time access to
information and insights into the status of the outstanding debts, enabling you to make informed decisions.
information and insights into the status of the outstanding debts, enabling you to make informed decisions.
Real-Time Updates
Stay up-to-date with real-time updates on the status of your receivables, so you can make informed decisions
Seamless Monitoring
Keep an eye on the entire invoice to cash process in each country
Secure Access
Access the creditor portal with complete peace of mind, knowing that your information is protected by industry-standard security measures
Customizable Reports
Draw reports that suit your specific needs, with the option to customize the format and frequency
Personalized Collection Approach
We collect up to 40 different data points incl. sex, age, demographics,
occupation, payment behavior, etc.
occupation, payment behavior, etc.
Channel
Segmentation and categorization based on the preferred communication channel
Timing
System-driven best-time to actions using our in-house developed algorithms.
Solution
Tailored payment solution with variety of payment options based on personal finance monitoring.
Frequency
Adapted sequence of messages which reduces stress and builds trust with the customer.
Stylistic tools
Different use of style and design. Adjusted based on sex, age, and peer group.
Wording
Different use of language according to the customer’s age and occupation.
Adapt to the different generation users
Builders
Aged 72+
Babyboomers
Aged 52-71
Generation X
Aged 37-51
Generation Y
Aged 22-36
Generation Z
Aged 7-21
Omni-channel Debt Collection Notices
We reach your customers through their preferred communication channels with ease. Our platform allows for the distribution of debt collection letters and payment links through multiple channels including email, SMS, Viber, and WhatsApp.
We offer both digital and traditional methods of communication, but in today’s digital-first age, we have found that customers prefer the convenience and speed of receiving reminders and payment options online. This makes it easier for them to take action and resolve their debts, helping to ensure that your receivables are managed efficiently and effectively.
More than 60 payment methods supported
Crypto
Crypto
Crypto
Chat with Mina, our virtual assistant in different languages
We reach your customers through their preferred communication channels with ease. Our platform allows for the distribution of debt collection letters and payment links through multiple channels including email, SMS, Viber, and WhatsApp.
Collect’s AI chatbot uses advanced algorithms to provide quick and efficient assistance to customers 24/7. It understands and interprets customer queries, reduces costs, and improves response times. We’re constantly improving it to provide the best customer experience.
