Pre-Legal Collection | Receivables Management Services

Digital-first Pre-Legal Debt Collection Approach

Our pre-legal debt collection processes benefit the creditor by recovering the debt but also create a better experience for the debtor, who can easily settle the open claim in a swift and efficient manner.

Our FinTech Debt Collection Service

Cross-channel tailored communication for effective debt collection across countries and cultures

Handles multiple languages, currencies, and legal jurisdictions for seamless communication with diverse debtors

Real-time user-friendly collection portal for monitoring and tracking debt recovery progress

Enhances the debtor experience with swift and efficient debt settlement

Ideal solution for businesses operating internationally to manage debt collection efforts

Comprehensive creditor portal

The portal enables you to monitor the invoice to cash process and provides real-time access to
information and insights into the status of the outstanding debts, enabling you to make informed decisions.

Real-Time Updates

Stay up-to-date with real-time updates on the status of your receivables, so you can make informed decisions

Seamless Monitoring

Keep an eye on the entire invoice to cash process in each country

Secure Access

Access the creditor portal with complete peace of mind, knowing that your information is protected by industry-standard security measures

Customizable Reports

Draw reports that suit your specific needs, with the option to customize the format and frequency

Personalized Collection Approach

We collect up to 40 different data points incl. sex, age, demographics,
occupation, payment behavior, etc.

Channel

Segmentation and categorization based on the preferred communication channel

Timing

System-driven best-time to actions using our in-house developed algorithms.

Solution

Tailored payment solution with variety of payment options based on personal finance monitoring.

Frequency

Adapted sequence of messages which reduces stress and builds trust with the customer.

Stylistic tools

Different use of language, style, and design. Adjusted based on sex, age, and peer group.

Adapt to the different generation users

It is a long established fact that a reader will be distracted by
the readable content of a page.

Builders

Aged 72+

Babyboomers

Aged 52-71

Generation X

Aged 37-51

Generation Y

Aged 22-36

Generation Z

Aged 7-21

Omni-channel Debt Collection Notices

We reach your debtors through their preferred communication channels with ease. Our platform allows for the distribution of debt collection letters and payment links through multiple channels including email, SMS, Viber, and WhatsApp.

We offer both digital and traditional methods of communication, but in today’s digital-first age, we have found that debtors prefer the convenience and speed of receiving reminders and payment options online. This makes it easier for them to take action and resolve their debts, helping to ensure that your receivables are managed efficiently and effectively.

More than 60 payment methods supported

Crypto

Chat with Mina, our virtual assistant

Collect’s AI chatbot uses advanced algorithms to provide quick and efficient assistance to customers 24/7. It understands and interprets customer queries, reduces costs, and improves response times. We’re constantly improving it to provide the best customer experience.