Duty to inform according to Art. 14 GDPR legal action

Nevena Stavreva
eCollect support team

eCollect AG is entitled to process your personal data on the basis of legal authorisation standards for the purpose of legal prosecution or fulfilment of the law.

If personal data is not collected from you as an affected person, we are obliged to inform you about the processing of your data by eCollect AG in accordance with the requirements of Art. 14 GDPR.

Information according to Art. 14 GDPR

Dear Sir or Madam,

With our first contact, which takes place in parallel by letter and e-mail message, we inform you below in accordance with Art. 14 GDPR regarding the processing of your data by eCollect AG.

The data processing by eCollect AG is carried out within the scope of our order for its dutiful execution and for the prosecution of law or fulfilment of the law as well as for our own claim management. The processing of your data is required in accordance with Art. 6 para. 1 letter c GDPR to fulfil legal obligations or in accordance with Art. 6 para. 1 letter f GDPR to protect our legitimate interests and those of our client in the assertion and settlement of outstanding claims.

Data categories and data origin

We process the following categories of data: master data, communication data, accounts receivable data and payment information, if applicable. The data from the mentioned data categories is transmitted to us by our client or comes from publicly accessible sources.


We will transfer your data to our client and, if applicable, to the following categories of recipients, insofar as this is necessary for the purposes stated above: representatives of the affected person, service providers, courts, lawyers, trustees, investigating authorities and tax authorities.

Duration of storage

After settlement of the outstanding claim or termination of the procedure, we will check after three years whether we still need your data and whether deletion would be contrary to legal storage obligations.

Rights of the affected person

If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 GDPR: right to information, correction, deletion, restriction of processing and to data transferability.

In addition, under Art. 14 para. 2 letter c in conjunction with Art. 21 GDPR, you have the right to object to processing based on Art. 6 para. 1 letter f GDPR.

Right of appeal to the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.

Information pursuant to At. 13 GDPR

The information shown above is provided to you in accordance with Art. 13 GDPR, insofar as eCollect AG collects personal data directly from you. The collection of this data is also carried out for the purpose of legal prosecution or compliance with the law.

Identity of the person responsible

eCollect AG, Neuhofstrasse 19A, 6340 Baar, ZG, Switzerland

Contact details of the contact person for data protection

You can reach the responsible contact person for data protection at privacy@ecollect.net, or the address of eCollect AG given above.

Contact details of the EU representative

eSolutions EOOD G.S. Rakovski 108, 1000 Sofia, Bulgaria contact@ecollect.net

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