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Our intelligent virtual assistant makes interacting with eCollect easy and convenient for you. It saves you valuable time and is available around the clock. With the eCollect-Chatbot you can choose the quickest way to submit your concern.
Where do I find my virtual assistant?
What are the advantages of the eCollect Chatbot?
You no longer have to worry about contacting us during working hours. There is also no annoying waiting time on the phone. You can contact us via the chatbot at any time and communicate your questions or complaints directly. One simple click helps you find out how to settle an open claim or file your objection.
What options does the Chatbot offer?
The eCollect chatbot is your virtual contact for:
- Instalment payment agreements
- Deferred payments and deferrals
- Initiation of audits
- Opposition proceedings