Will eCollect grant me a deferment of payment?

default
webstudio
eCollect support team

You are temporarily facing difficulties making payments and therefore, not able to settle the due collection claim within the set payment period. If so, eCollect AG takes your circumstances into consideration and is prepared to grant you a deferral of payment under certain conditions.

How can I ask eCollect for a payment extension?

The deferral of payment is subject to the following condition:

  • You transfer EUR 10.00 within 7 days after the deferral agreement.
  • The deferment period must not exceed eight consecutive calendar weeks.

Please send us your request for deferment of payment:

Your message must contain the relevant reasons concerning your inability to render monetary compensation. You will not be charged any further fees for the duration of the deferment of payment. There will also be no negative Schufa register entries. The duration of deferment of payment will be individually determined for you. Immediately after expiry of the agreed deferment period you are obliged to pay the total claim minus the amount already paid.

Please make sure to quote our file number as reference.


Cookie Notice

We use cookies to give you the best online experience. By agreeing you accept the use of cookies in accordance with our cookie policy. You can manage your preferences by clicking the "Settings" button or the icon on the bottom left corner of the screen.

Privacy Settings saved!
Privacy Settings

Our website uses cookies to provide you a better experience. Some of these cookies are required for the normal operation of the website's functionality. We also use third-party cookies, used by our partners, that help us to better understand how you use our website and how we can improve it. You can turn on/off some of the cookies in the settings below.

These cookies are required for the normal website operations and cannot be turned off.

For some website functionalities, we use cookies.
  • wordpress_test_cookie
  • wordpress_logged_in_
  • wordpress_sec
  • wp_lang

Deny optional cookies
Accept all cookies