Our Story
eCollect is a Swiss-based fast-growing European FinTech scale-up covering the end-to-end receivables management process for enterprises: from invoice creation and distribution, over dunning (payment reminders) to pre-legal debt collection and legal procedures. Our AI-based service surpasses the outdated methods of traditional debt collection employing a proven workflow to take the customer journey to the next level!
The company’s main operating hub in Western Europe was founded in 2019 with the main goal to expand the receivable management value chain. As we have a Customer First Mindset and a “follow-the-client” approach, eCollect expands its operating network into other countries on demand of our client companies.
Our Mission
Our mission is to help companies automate receivables as part of their business-client relationship management.
What differentiates us (our USPs):
- Multichannel communication (Email / SMS / Viber / WhatsApp) in the local language with tailor-made pay-links to pay-pages and personal instalment plans
- White-label payment reminders on behalf of our client companies
- Various payment methods and local currency option incl. Bitcoin and digital
currencies - Client (creditor) and customer (debtor) portals with real-time UX dashboards
- Fully in-house developed platform based on best-in-class AI and Machine Learning technology
eCollect ensures business liquidity and helps customers pay open claims while preserving a good relationship with the client. We create a supportive customer journey that ends with payment.
Our Technology
Our solution is based on a unique combination of AI-modules and vertical process expertise within a highly scalable platform, allowing the processing of up to 2 million files per day. The easy-to-implement API enables our service to be considered as a plug and play receivables management department. This gives our clients the opportunity to optimise and fully automate the management of all open accounts receivables on a recurring basis.
Your benefits at a glance:
Scalable and applicable European IT platform to cover the full invoicing and receivables management process
Easy integration via RESTful API or web application
Automated check & data enrichment of all transferred cases
Optimisation of customer communication through machine learning
Full transparency over interactions with customers
100% compliant with GDPR, AML and collections’ regulations in every country
